Johare, R. “EDUCATION AND TRAINING NEEDS IN ELECTRONIC RECORDS MANAGEMENT: A CASE STUDY OF RECORD KEEPERS IN THE MALAYSIAN FEDERAL MINISTRIES”. Malaysian Journal of Library and Information Science, vol. 11, no. 1, July 2006, pp. 1-21, https://mjs.um.edu.my/index.php/MJLIS/article/view/7820.